Features and Benefits
Respected by customers as a premiere source for High Performance Robotic and Mechatronic Solutions, Electromate® distributes AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems & Robots, all supported via extensive product selection, just-in-time & consignment inventory, dedicated customer service and technical engineering support.
Electromate® provides Motion Control at the Speed of Technology™
Single Source for all your Motion Control needs:
We carry the industry's most comprehensive selection of AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems, Bearings and Sensors.
Qualified Motion Control Specialists:
We provide comprehensive system design and timely after-sales technical support.
We offer parts sub-assembly, local repair facilities, aftermarket machining, turnkey onsite installation, software development, and product training seminars.
We offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.
Extended Customer Service:
We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard/American Express, PayPal or Wire Transfer payments accepted, after hour's customs clearance, plus extended warranty programs.
Our products are installed in North & South America, Europe, Asia and Australia. We ship to any approved trading nation and meet national regulatory product standards such as UL/cUL, CE, CSA, RoHS, TUV and VDE.
At Electromate®, we strive to provide the industry's highest value products and services, quality engineering and timely after sale support. Our goal is 100% customer satisfaction. To this end, we are pleased to offer our clients the following Free Standard Service.
- System sizing/selection assistance
- Toll free phone support by trained automation specialists
- Interconnection wiring diagrams
- Emergency stock (subject to availability)
- Use of local testing lab for troubleshooting
- Factory warranty returns (ground transit) prepaid
- After hours shipping
- Real-time order tracking
- Controller firmware upgrades (where applicable)
- Flexible delivery options including: just-in-time and consignment inventory
- Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
- Visa, MasterCard, American Express, PayPal or EFT/ACH/Wire Transfer payments accepted with multi-currency billing
- Same day shipping (by 3:00 PM Eastern Time)
- High quality, brand name products
Electromate® also provides comprehensive local support services for all the products it supplies. Some services relate to maintenance, repair and trouble-shooting. Others are designed for customers who need assistance in installing and/or applying Electromate® products. Our Support Services Bulletin provides information to help you select the type of service you need and outlines our service options.
Electromate® Achieves ISO 9001:2008 Registration
The scope of registration encompasses-
A Stocking Distributor of Performance Motion Control & Automation Products such as: servo/stepper components & systems, linear bearings, positioning stages & actuators, switch/sensor products and PLC/operator interfaces. Electromate®'s engineered products are sold & serviced to the following industries: automotive, packaging, machine tool, aerospace, robotics, telecommunications, medical diagnostic, pharmaceutical, food processing and entertainment industries.
Our goal is to provide Superior customer satisfaction backed by expert technical support, a comprehensive product selection, generous inventory levels, high performance products and invaluable value added services.
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