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Features and Benefits

Features and Benefits

Respected by customers as a premiere source for High Performance Robotic and Mechatronic Solutions, Electromate^® distributes AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems and Robots.

Our goal is to provide superior customer satisfaction backed by expert technical support, a comprehensive product selection, generous inventory levels, high performance products and invaluable value added services. All the products we carry are supported via extensive product selection, just-in-time & consignment inventory, dedicated customer service and technical engineering support.

Electromate® is certified as being in conformity with ISO 9001. The scope of registration encompasses: Distributor of performance automation, robotic and motion control products.

Electromate^® provides Motion Control at the Speed of Technology™.

Benefits of Working with Electromate^®

Single Source for all your Motion Control needs

We carry the industry's most comprehensive selection of AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems, Bearings and Sensors.

Qualified Motion Control Specialists

We provide comprehensive system design and timely after-sales technical support.

Value-Added Services

We offer parts sub-assembly, local repair facilities, aftermarket machining, turnkey onsite installation, software development, and product training seminars.

Publications

At Electromate, An Educated Consumer Is Our Best Customer™. That is why we offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.

Extended Customer Service

We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard/American Express, PayPal or Wire Transfer payments accepted, after hour's customs clearance, plus extended warranty programs.

Global Reach

Our products are installed in North & South America, Europe, Asia and Australia. We ship to any approved trading nation and meet national regulatory product standards such as UL/cUL, CE, CSA, RoHS, TUV and VDE.

Comprehensive Local Support Services

We provide comprehensive local support services for all the products it supplies. Some services relate to maintenance, repair and trouble-shooting. Others are designed for customers who need assistance in installing and/or applying Electromate^® products. Our Support Services Bulletin provides information to help you select the type of service you need and outlines our service options.

Standard Service

At Electromate^®, we strive to provide the industry's highest value products and services, quality engineering and timely after sale support. Our goal is 100% customer satisfaction. To this end, we are pleased to offer our clients the following Free Standard Service:

System sizing/selection assistance
Toll free phone support by trained automation specialists
Interconnection wiring diagrams
Emergency stock (subject to availability)
Use of local testing lab for troubleshooting
Factory warranty returns (ground transit) prepaid
After hours shipping
Real-time order tracking

Controller firmware upgrades (where applicable)
Flexible delivery options including: just-in-time and consignment inventory
Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
Visa, MasterCard, American Express, PayPal or EFT/ACH/Wire Transfer payments accepted with multi-currency billing
Same day shipping (by 3:00 PM Eastern Time)
High quality, brand name products

Electromate Videos

Electromate^® is certified as being in conformity with ISO 9001. The scope of registration encompasses: Distributor of performance automation, robotic and motion control products.